- 03/19/2019
- 1 Min Read
- By: Evan Madore
The Racks Are In The Back - Experience Center Expansion Episode 9
Have you heard? We're expanding our facility to include a brand-new, 18,000 square-foot Customer Experience Center equipped with a full motorsports facility, content studio, 24-hour parts pickup and more. Just last week, most of the walls had only been framed. In this week's episode, the new DC is almost ready to be stocked with product.
In this episode of our expansion updates, we're going to explore the new additions to our distribution center. Not only will this area hold all of our overstock and large palletized product, but it will also have a much-needed space dedicated for returns. As more and more customers learn about our Lifetime Replacement Guarantee, this new space will aid in processing all of those returns faster and more efficiently.
Since you tuned in last, the new wall that separates the DC from the studio and motorsports department is up, and the glass is installed. As the DC crew is picking and packing your parts, they're going to have a front row seat to all the work happening on our project cars as well as our race cars.
Another piece of this expansion puzzle relates to the topside of our mezzanine. Since this is quickly becoming one of the coolest areas of our new facility, we want everyone to be able to enjoy that space. Because of this, we have everything prepped and ready for the installation of a vertical lift which you'll see in a later update.
We still can't believe how fast this project is progressing. Before we know it, we'll be in this new space, and you'll be able to check it out during this years' first (rapidly approaching) Cars and Coffee. If you're curious about the progression, you can head to episode 8 to see how far we've already come. Check out the video below for part six of Alex's walkthrough and make sure to subscribe for updates.